This interactive video-based course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
This interactive video-based course considers the different forms of written communication and how care workers can improve their skills in this area. It also explains clearly, the role and responsibilities of managers and care workers in undertaking written communication.
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Overview
This online training course has been designed specifically for Care and Support Workers working in a social care setting. It may also be useful to a wider audience of people who would like to know more about Effective Communication 2.
12 Interactive Video Chapters, Assessment Quiz and a CPD Accredited Certificate
Subjects covered include:
- Communication is Important
- Types of Written Work
- Who We Write Records for
- The Importance of Writing Things Down
- Purpose of Communication
- Preparation
- Content
- Presentation & Layout
- Access to/Sharing Information
- Confidentiality
England
Care Certificate Standard 14
NOS: SCDHSC0021, SCDHSC0031
RQF: Handle information in care settings (Level 2 Diploma in Care), Promote effective handling of information in care settings (Level 3 Diploma in Adult Care, Level 3 Diploma in Healthcare Support)
Wales
All Wales Induction Framework for Health and Social Care (AWIFHSC) Sections 2, 4 & 5
Scotland
The Health and Social Care Standards
Northern Ireland
NISCC’s Induction Standards
